Refund policy

At CK's Cards, we want you to be happy with your order. Please review our return and refund policy below.

Sealed Products: Sealed products (booster packs, boxes, elite trainer boxes, bundles, and similar) may be returned within 30 days of delivery only if they remain unopened and in their original, factory-sealed condition.

Funko Pop! Figures: Funko Pop! items may be returned within 30 days of delivery only if they are unopened and in their original packaging.

Graded Slabs: Graded/slabbed cards may be returned within 30 days of delivery, provided the slab case is uncracked, undamaged, and in the same condition as when it was shipped. The grading label and case must be intact.

Single Cards: Due to the nature of the product, all sales on single cards are final. Single cards are not eligible for return or refund.

Damaged or Incorrect Items: If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery. Photos of the item and packaging are required in order to process any return or refund for damaged or incorrect items.

Pre-Orders: Pre-orders may be cancelled at any time before the item ships for a full refund. Once a pre-order has shipped, our standard return policy above applies.

How to Start a Return: To begin a return or report a problem with your order, please reach out through our contact page. Once your return is approved and received, refunds are issued to your original payment method. Customers are responsible for return shipping costs unless the item was damaged or incorrect.